Our Privacy Policy

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Dear beloved guests, visitors and clients,

Please find our policies here concerning your privacy. Our intention here is to explain in detail what we intend to collect from you, how we will use it and what we do with it when we are complete. We are the controller of the data, however we rely on our provider, Infusionsoft to handle the data that we collect. They are an industry leader in contact relationship software and we have been a client to them for over a decade.

What information do we collect?

We collect information from you when you register on our site or through one of our pages or order forms and interest pages associated with Mothership Inc, Shiloh Sophia Studios, Cosmic Cowgirls Ink, LLC., Imprensiva Inc. or The Intentional Creativity Foundation, Inc.

We may also collect information through your placing an order, subscribing to our newsletter, responding to a survey, filling out a form via our web pages or should you submit your information to receive a free resource via our web pages. We generally collect email addresses in order to inform you of timely product offerings.

When ordering or registering on our site or via one of our web pages, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information, or any other pertinent data. You may, however, visit our site anonymously.

What do we use your information for?

  • To personalize your experience. Your information will help us to better respond to your individual needs.
  • To improve our services. We continually strive to improve our website offerings and services based on the information and feedback we receive from you.
  • To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. We will also give you the chance to unsubscribe via our order forms and other places within our customer facing documents, as appropriate.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We use a secure server socket layer for all transactions where data may be collected from you. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be retained.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Website Terms & Conditions of Use

If there are any questions regarding these Terms and Conditions of Use, then you may contact us using the information below.

Your Consent

By using our site and accessing our services through any web pages and websites listed above, you consent to our websites privacy policy.

Changes to our Privacy Policy

This privacy policy is subject to change. We may revise this privacy policy at any time without notice. By using this web site you are agreeing to be bound by the then current version of the privacy policy. If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was modified on 17 May 2018.

GDPR Compliance:te

Data Storage: We do not store your data on our own servers, however, our data provider and processor, Infusionsoft, retains all the data that we collect on our guests on it’s servers. They are fully GDPR compliant.

Data Protection Officer: We have a dedicated GPO here at all of the related Mothership Brands. Please contact our Executive Director below if you have questions.

Right to Erasure / Deletion

Anytime a data subject (you) reaches out to you with a valid right to be forgotten request, you can reach out to our Customers Support team to have your record(s) deleted within 30 days. In most cases, it takes only a few minutes.

Cookies

Our Cookie policy is clearly stated herein.

Lawful Basis of Processing

We collect informed consent from the data subject (you) in all cases when asking for permission to send you information relating to items you have stated interest in.

Data Processing Agreement

We have an agreement in place with our data processors that inculcates them to be in compliance with the GDPR.

Forced Security

Every page we serve we endeavor to protect with SSL (Secure Socket Layer) protection.

Contacting Us

If there are any questions regarding this privacy policy you may or contact us here:

Mr. Jonathan McCloud Executive Director Mothership, Inc. 75 Fremont Dr. Sonoma, CA 95476 (888) 385-6866 [email protected]